FAQ
Sectigo Acquisition of SSL247
Sectigo recently acquired SSL247, a global leader in automated digital identity management solutions, including TLS / SSL certificates, DevOps, IoT, and enterprise-grade PKI management, as well as multi-layered web security.
As a combined entity with Sectigo, SSL247 is well-positioned to build on two decades of experience selling and supporting SSL certificates, vulnerability assessments, digital IDs (email, code signing, IoT certificates), penetration tests and audits, data protection, and other security solutions to customers globally. Our commitment to our customers’ and partners’ success, along with providing world-class expertise and support, remains our top priority.
Benefits you can expect from this acquisition include:
Customer/Partner-first Experience
SSL247 has always prided itself on providing the best customer experience possible. Our commitment to your satisfaction is further strengthened as we join forces with Sectigo. With an expanded global sales and support team, our dedication to rapid and reliable SSL certificate delivery remains steadfast.
Extended Solutions Portfolio
Joining the global Sectigo organisation will enable our team to offer an even broader set of certificate solutions and automated web security products, including Sectigo’s award-winning Web Security Platform, Sectigo Certificate Manager, and other innovative technologies.
Industry Experience
Together, we have more than 40 years of combined world-class experience and deep industry expertise to better serve SSL247’s more than 10,000 customers, spanning micro businesses to large enterprises. There is a great deal of synergy between our two organisations that our customers and partners will immediately benefit from.
Customer and Partner Frequently Asked Questions (FAQs)
Why are SSL247 and Sectigo joining forces?
Becoming part of Sectigo is an essential step for our growth strategy. For years we have partnered with Sectigo and shared a similar vision to deliver innovative security solutions while providing best-in-class customer support. By combining forces with the world’s leading Certificate Authority (CA) with over 20 years of online trust experience, we can now offer customers and partners more value, more innovative solutions, and even better support.
What will happen to SSL247?
The SSL247 brand, website, and business operation will continue to operate as a separate business unit and known as SSL247, a Sectigo Company. There are no changes to the business functions at SSL247.
Will I still have the same level of support?
Yes. Surpassing customer expectations remains our number one goal. This transaction further strengthens our commitment to our customers. You will receive the same level of outstanding customer-centric service and industry-leading solutions that you know us for and have come to expect.
What happens to the existing solution I purchased through SSL247
There are no changes to your existing solution, and you do not need to reorder or reinstall your certificate. When your certificate is up for renewal, you will be able to purchase or upgrade to a new Sectigo certificate product with us.
Will SSL247 continue to sell its existing suite of products?
We are not making changes to our existing product line up at this time, but we do have plans to add more Sectigo solutions to our portfolio as our teams join efforts. Products from other CAs are currently still available to purchase and renew through our website or our sales team.
We have set up a dedicated team to answer any questions and help these customers design a custom migration plan to easily transition to the more advanced solution offered by Sectigo, at no additional cost. If you need help, please reach out to your dedicated account manager or email us at questions@ssl247.com
Will SSL247 continue to provide me support for my solution?
Yes. We will continue to be your partner for technical support.
Do my support or sales contacts change?
No. Your existing contacts and their contact information remain the same.
Will you be changing your pricing structure or specific solutions that I am currently using?
There are no changes to your Sectigo pricing, however the prices of certificates from certain vendors have been adjusted to a market level. Specific solutions will continue to evolve as the company remains committed to delivering innovative solutions that create superior customer value.
Do I continue to manage my product(s) through MySSL?
Yes. Continue to use MySSL for managing your certificate(s).
Are there any executive changes as a result of this transaction?
The core SSL247 team remains in place, and they are fully committed to working with Sectigo to continue SSL247’s growth trajectory.
Where can I find more information?
If you have questions or need additional information, please contact your account manager or email us at questions@ssl247.com